Personability is everything, especially when it comes to bike shops. In our internet obsessed society the modern store front is faced with a multitude of challenges. Each day dozens of websites announce a new sale, promising the lowest possible prices and free shipping. Add to this the bidding wars on Ebay plus the digital yard sale known as Craigslist and it has to make you wonder how any bike shop can keep their doors open. This gets us back to that personal touch. Since bike shops are in a losing struggle with online retailers, they have to make up for it in other ways. Their top three weapons are quality service, location and personability. At their September grand re-opening I got a chance to talk to Tempo Cyclery's owner and see their new shop. My question was, have they achieved the trifecta needed for further success? Store owner Julian Angus jr Enthusiasm can be infectious. When you are talking to a true cyclist, passion bleeds through every word. At th...